Congratulations on reaching the next stage of our hiring process. Before scheduling your interview, please complete the task below.
This task is designed to understand your communication skills, preparation, sales approach, confidence, and understanding of Artjio.
Artjio is one of India's fastest-growing online learning platforms for children. We conduct live interactive classes that help children build creativity, confidence, and lifelong learning skills. We currently have an operations team set up in Agra, and our sales team is now being set up in Pune, which is at its early stage. We are looking for people who want to grow with us.
5 Members
Planning to scale to 30 in 6 months
To build one of India's leading online learning brands.
Customer Relationship Manager
Viman Nagar, Pune
Full-Time
Work From Office
Important
This is NOT a Work From Home role. Only candidates comfortable working from our Viman Nagar office should proceed.
This task is NOT an examination. There are no perfect answers.
We are interested in understanding:
Explore our website carefully. Understand:
Prepare answers to all the questions below. You may create your own notes or presentation for preparation.
Prepare a simple presentation. You don't have to submit your answers anywhere, but you have to prepare a presentation.
During your Google Meet interview, you will give a 5–10 minute presentation explaining your answers to our hiring team. You should be able to confidently explain your understanding of Artjio without relying entirely on reading from your notes.
We are evaluating your:
Prepare a simple presentation. You don't have to submit your answers anywhere, but you must prepare a presentation.
What is Artjio? Explain what problem it solves.
What courses and programs does Artjio currently offer?
Who is the ideal customer for Artjio?
Why should parents choose Artjio instead of offline classes or another online platform?
What are the five biggest strengths of Artjio?
If a parent asks, "Why should I join Artjio?" — How would you answer in one minute?
A parent says, "The fees are too high." How would you respond?
Prepare a two-minute sales pitch introducing Artjio to a parent.
If selected, how will you contribute towards increasing admissions and improving customer experience?
Suggest three improvements for Artjio's website, sales process or customer experience.
A parent says, "I'll discuss with my spouse and get back later." How would you continue the conversation while maintaining rapport and moving the discussion forward?
You have achieved only 60% of your monthly sales target. Describe your action plan for the remaining days of the month.
During a sales call, a parent compares Artjio with a competitor offering lower fees. How would you shift the conversation from price to value?
Suppose you receive 20 interested leads in a day but only have time to follow up with 10. How would you prioritize your calls, and why?
This is not a short-term role. We are looking for candidates who can stay and grow with us for the long term.
Please ensure:
Please note: This is a presentation-based interview. You will be expected to explain your answers and demonstrate your understanding of Artjio.
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